Shipping & Returns

Wiivv Free Shipping 

All orders include FREE shipping. Wiivv currently ships to the USA and Canada. Delivery timelines are typically 14 business days, depending on your distance from San Diego.

Because we make all products on-demand just for you, delivery timelines may be impacted in high-demand periods. We are working hard to expand capacity to meet demand and appreciate your patience as we grow. 

Special Edition & Promotional Gifts

Please note that limited edition and promotional products are subject to varying shipping charges and delivery timelines. 


If you're not 100% happy with your insoles or sandals - send them back within 30 days for a full refund. Send an email to with your order number and we'll take it from there.

Promotional items are subject to exclusion from the return policy.