Shipping & Returns

Wiivv Free Shipping 

All orders include FREE shipping. Wiivv currently ships to USA, Canada & the United Kingdom.

Because we make all products on-demand just for you, delivery timelines may be impacted in holiday & high-demand periods. We are working hard to expand capacity to meet demand and appreciate your patience as we grow. 

Orders typically arrive within 14 business days for the contiguous United States & Canada. 

Exceptions apply to non-adjoining states, US territories, and the United Kingdom where orders will arrive within 21 business days, while military addresses can expect orders to arrive within 45 business days.

Multi unit orders can expect products to be shipped individually.

Special Edition & Promotional Gifts

Please note that limited edition and promotional products are subject to varying shipping charges and delivery timelines. 

Returns

If you're not 100% happy with your insoles or sandals - send them back within 30 days for a full refund. Send an email to care@wiivv.com with your order number and we'll provide you with a return merchandise authorization form.

Promotional items are subject to exclusion from the return policy.